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The FedEx Shipping Manager is not exporting the tracking number back to AdvancePro.
- Open the integration assistant on the on the Export screen, make sure the fields are mapped correctly
- Make sure the client is not deleting the "Customer Reference" field after importing an order from AdvancePro. This field is used when the tracking number is exported back to AdvancePro.
- Send Customer Support the following file from the client for us to review: C:\Program Files\FedEx\Integration\System\Logging\iauiErrors.xml