1628: Failed to complete installation.

Installation issues may arise if the same installation has two instances running simultaneously. This may cause a conflict between the two instances of the installation engine.

Procedure:

Detect if another installation process is running

1. Press Ctrl + Alt + Del and select Task Manager.
2. Go to the Processes tab.
3. Check the running processes for any or some of these names:
   • setup.exe
   • isetup.exe
   • ikernel.exe
   • msiexec.exe
   • idriver.exe
   • IsUninst.exe
   • IsUn16.exe
   • Uninst.exe
   • Uninst16.exe

End previously running installation processes

Follow these steps for any of the above processes that are found running on the system.

1. Select each process.
2. Select End Process.