- Knowledge Base
- TROUBLESHOOTING
- Password recovery
Username/Password recovery
You can retrieve your username/password in the event you forget them
1. On the login screen, click "Forgot username/password"
2. Enter the email address associated with your username
3. You will receive your username and a Temporary password in your email
NOTE: AN EMAIL ADDRESS MUST BE ASSOCIATED WITH THE USERNAME.
(Admin>>SITE SETTINGS).
You will receive an error if the email address entered is not associated with the user