- Knowledge Base
- CITRIX
IE security settings greyed out for citrix users.
1. Login as the user and access Desktop. Open IE. Click the GEAR ICON>>INTERNET OPTIONS
![a1](https://help.advanceprotech.com/hs-fs/hubfs/a1.png?width=688&name=a1.png)
2. Go to the ADVANCED TAB>>RESET
![a3](https://help.advanceprotech.com/hs-fs/hubfs/a3.png?width=688&name=a3.png)
3. You should now be able to adjust security settings. It will also be reset to default.
![a2](https://help.advanceprotech.com/hs-fs/hubfs/a2.png?width=688&name=a2.png)