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- HOW TO GUIDES
- CUSTOMERS
HOW TO: Use Customer Reserved inventory Feature
First, make sure the Customer Reserved Inventory feature is enabled.
Refer to this link for instructions: HOW TO: Enable Customer Reserved Inventory
![](https://help.advanceprotech.com/hubfs/image-582.png)
1. Customer Order (CPO) is placed and processed with Insufficient Stock, triggering a Vendor Order to be created.
![](https://help.advanceprotech.com/hubfs/image-583.png)
2. Products >> Manage Inventory - Customer Reserves are at ZERO
![](https://help.advanceprotech.com/hubfs/image-584.png)
3. Receive the corresponding Vendor Purchase Order (VPO) to your warehouse
![](https://help.advanceprotech.com/hubfs/image-585.png)
![](https://help.advanceprotech.com/hubfs/image-586.png)
4. Go back to Products >> Manage Inventory
The customer Reserved inventory column is now populated.
![](https://help.advanceprotech.com/hubfs/image-587.png)
5. To view a report on Customer Reserved Inventory, go to Customers >> Customer Reserved Inventory.
![](https://help.advanceprotech.com/hubfs/image-588.png)
6. You can filter by Customer, SKU#, Product Name, and Warehouse
![](https://help.advanceprotech.com/hubfs/image-589.png)
![](https://help.advanceprotech.com/hubfs/image-590.png)
7. Click on the Print Button (Lower right corner) to generate a print preview of the report
![](https://help.advanceprotech.com/hubfs/image-591.png)
8. Viewing the reserved products by customer.
Go to Customers >> View all customers
Select the customer and hit Edit [E]
![](https://help.advanceprotech.com/hubfs/image-592.png)
9. Go to Reserved Products Tab to view the reserved inventory
![](https://help.advanceprotech.com/hubfs/image-593.png)