How do you successfully send QuickBooks payments that have been received against invoices in AdvancePro?

Make sure that all of the following have been fulfilled for the export of payments to QuickBooks to be successful:

  • Payment Method must have first been exported to QuickBooks
  • Invoice must have first been exported to QuickBooks
  • Necessary QuickBooks Accounts must be selected on the Receive Payments Screen
  • Export to QuickBooks check-box must be checked on the Receive Payments Screen
Please make sure that all the following is also fulfilled:

1. Customer has been exported to QuickBooks and has been allocated a ListID. For example, if the item failed to export and you clicked the "DO NOT EXPORT THIS ITEM" button, the item would have no ListID and this would result in the payment not exporting.

2. Payment method must have been exported to QuickBooks and be allocated a ListID. So for example if the item failed to export and they clicked the "DO NOT EXPORT THIS ITEM" button, the item would have no ListID and this would result in the payment not exporting.

3. The deposit to account on the Receive Payments screen must have been selected.

4. The invoice must have already been exported to QuickBooks and not voided.