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      Application does not launch when attempting to open it through the Citrix Web Interface (using Internet Explorer)

      If you are using Internet Explorer and attempting to launch applications through the Citrix web interface, you may need to change the default Internet Explorer settings - as certain settings may block the apps from launching.

       
      In order to allow the Citrix applications to launch using Internet Explorer, please follow all steps (including those listed in the "Workaround" section) at the following link: https://support.citrix.com/article/CTX129082
       
      An alternate option is to use Google Chrome, as this is our recommended web browser. It can be downloaded from: http://www.google.com/chrome/