1628: Failed to complete installation.

Installation issues may arise if the same installation has two instances running simultaneously. This may cause a conflict between the two instances of the installation engine.


Detect if another installation process is running

  1. Press Ctrl + Alt + Del and select Task Manager.
  2. Go to the Processes tab.
  3. Check the running processes for any or some of these names:
    • setup.exe
    • isetup.exe
    • ikernel.exe
    • msiexec.exe
    • idriver.exe
    • IsUninst.exe
    • IsUn16.exe
    • Uninst.exe
    • Uninst16.exe

End previously running installation processes

Follow these steps for any of the above processes that are found running on the system.

  1. Select each process.
  2. Select End Process.